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- Important Policies


BE SURE TO HAVE YOUR ORDER # WHEN YOU CALL!

 

My RC Vision will support what we sell to the greatest extent possible.  As with all R/C hobby manufacturers, Walkera Manufacturing Co. in China offers a limited 1-week warranty period which does NOT cover any crash damage or abuse of the product (because failures are usually due to pilot error, not defective product).  With our close factory relationship, we can sometimes get things done that other vendors cannot.

If you call or email be sure to have your order number in hand. Our top priority is to provide you with excellent customer service.  

Please understand that we must abide by the manufacture's established terms and conditions.  Most, if not all, of the products in this hobby are either built and assembled in China or Chinese components are exported to assemblers in the USA.  Please read our Repair and Return Policy which must be agreed to by every customer before each purchase is allowed to go through.  

 

You may reach us by calling (360) 378-6775 or E-Mail us at Sales@MyRCVision.com.

 

Normal Telephone Hours (Pacific Time) are:
    • Mon-Fri:    10:00AM - 5:00PM
    • Sat:           12:00PM - 5:00PM
    • Sun:          Closed

Note that we are now a Walkera Authorized Factory Warranty Service Center.  Please read the Warranty Terms and Conditions prior to contacting us.  

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